Refund & Return Policy
Thank you for choosing Fabina Clothing!
At Fabina Clothing, we are committed to offering stylish, quality clothing and a satisfying shopping experience. We encourage our customers to shop confidently by reviewing all product details before placing an order.
Please note that all purchases made through our online store are final. We do not accept returns, refunds, or exchanges, except in cases where a product is received damaged or defective, subject to the conditions mentioned below.
We request you to carefully read our No Return & Size Exchange Policy before completing your purchase.
Size Exchange Policy
We understand that selecting the right size while shopping online can sometimes be challenging.
To ensure the best fit, we recommend checking the size chart, descriptions, and images before placing your order.
Fabina Clothing does not offer size exchanges if the purchased item does not fit as expected or if an incorrect size has been selected.
If you are unsure about sizing or need assistance, please contact our customer support team before making your purchase.
No Return & Refund Policy
To maintain our product quality and hygiene standards, Fabina Clothing follows a strict No Return, No Refund, and No Exchange Policy.
Once an order has been placed and purchased, we are unable to accept returns or provide refunds or exchanges for reasons including:
Incorrect size selection or fitting issues.
Change of mind after purchasing.
Personal preferences regarding style, colour, or design.
Any other reason unrelated to a damaged or defective product.
We strongly advise customers to review the product specifications, size guide, and images carefully before confirming their orders.
Exception for Damaged or Defective Products
We understand that unexpected issues may occasionally occur.
An exception to our No Return & Exchange Policy may be considered only if the product is received damaged or defective.
To report such an issue, customers must:
Contact Fabina Clothing within 3 days of receiving the order.
Provide a clear and complete unboxing video as proof of the product's condition upon delivery.
Share relevant photographs and order details to help us review the concern.
Once the information has been received, our team will examine the issue and assist with an appropriate resolution based on the verification of the claim.
Requests submitted after 3 days of delivery or without a valid unboxing video may not be eligible for consideration.
Customer Assistance
We want you to make an informed purchase.
If you have any questions regarding product sizing, fabric, measurements, or other details, please reach out to our support team before placing your order.
Our team will be happy to assist you.
Acceptance of Policy
By placing an order on Fabina Clothing, you acknowledge that you have read, understood, and agreed to our No Return, No Refund & Size Exchange Policy, including the terms and conditions stated above.